Binding and Freeing Responses

Binding and Freeing Responses

By Boyan and Copeland Freeing Responses Freeing responses are those responses from the listener that tend to make the speaker talk more freely, provide more information, and give the listener more insight.  The major types of Freeing Responses are: Clarifying...
Behavioral vs. Judgmental Statements

Behavioral vs. Judgmental Statements

by Bob Thompson Behavioral Statements: Behavioral Statements are descriptions only. They deal in facts and make no judgments or evaluations of those facts. Example:  She talked twenty percent of the time. Judgmental Statements: Judgmental statements are personal...